Tiktok App Problems: How to Fix and Troubleshoot the App
By
Arif Rahman
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Jun 29, 2020
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TikTok Crashing
TikTok App Problems - TikTok crashes are the most awful. You're sitting there, trying to find out a new dancing step or watch short videos of strangers lip-synching to Cardi B, when all of a sudden: boom. The display ices up and/or the application crashes completely, leaving you without a vital kind of culture as well as diversion from fact. However don't fret, when that happens there are a number of things you can attempt to obtain TikTok up and running again, as well as we have actually assembled several of one of the most common fixes below.
If the application isn't responding to your taps, or the screen appears icy, it might be time to simply close it down. See to it you totally shut the app-- do not leave as well as let it run in the background. This essentially restarts the software program, and also when you reopen TikTok the collision will certainly have, fingers went across, repaired itself.
Android:
Open up the recent applications menu on your phone. For some tools, you do this by looking down at the row of 3 switches at the end of the screen. Hitting the leftmost button will certainly bring up all the applications you've been using throughout the day. Either faucet 'close all' to close all of them at once, or swipe via to discover as well as close TikTok.
iPhone:
According to Apple, there are various ways to access your current applications menu depending on the design of your phone. Devices that are iPhone X or later can access the menu by swiping up from the really bottom of the screen and also stopping slightly once you reach the middle of the screen or start to see pictures of your just recently utilized apps. On iPhone 8 or earlier designs, just double-tap the house button to bring up the menu.
Apple does not have a 'close all' switch, so you'll have to swipe via your applications to find TikTok. When you have actually found it, tap it, then glide the application as much as entirely shut it down.
Still not working? Time to inspect your wifi link. TikTok will not function without a net connection, so see to it you inspect if you're on-line.
You can quickly examine your web link on Android as well as apple iphone by taking a look at the wifi signal in the top right corner of your screen. If you're attached however have a weak signal, you can still be experiencing connectivity issues. You can discover a more powerful signal by changing the network you're making use of or, if you go to house, you can try to fix your net connection by reactivating the router.
Your app could be outdated, which can create crashes or mistake messages. Look for updates on Google Play or the App Store to see if there's any offered on the store or if an auto-update is pending.
It's additionally a great suggestion to see if TikTok's web servers are down. There are different sites that will certainly let you recognize, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other users having trouble with the application. There's likewise a main TikTok Twitter account that should give details on any kind of failures.
Okay, maybe there's something strange happening with the information that's minimized your phone-- maybe corrupted or something. The most effective way to take care of this is erasing that saved data, which can require the app to 'revitalize' itself, in such a way, by taking information from the original software application rather than your phone. Clearing the cache must not erase the application or your account.
Android:
Get to your settings screen either by swiping down and also striking the gear symbol in the top right-hand edge or picking the 'Settings' application on your phone. A list of classifications will certainly show up; scroll down up until you see 'Apps' and touch on it. Now it needs to take you to a lengthy checklist of applications. Go through it till you find the TikTok application, click on 'Storage space,' and then struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, removing your cache on the apple iphone depends on the third-party application you're utilizing. The majority of the time, you'll locate the option to clear your cache by going into your apple iphone's settings, locating the application, and selecting 'Reset cache on following launch.'
Another choice that may be better for apple iphone customers is getting rid of the cache with the TikTok application itself. According to the business, you can most likely to your account, tap the settings icon (the 3 dots in a row), and hit 'clear cache.'
Maybe something failed with the current update as well as it ruined your set up. Possibly it's a software program bug. Whatever the cause, none of the remedies listed above have assisted. So currently it's time to go nuclear: Uninstall the app from your phone to entirely clean it out. After that, go back to its shop web page as well as re-install it. With good luck, this ought to repair the trouble because there's really nothing fresher than a full reinstall.
For both Android and apple iphone individuals, the most convenient means to uninstall TikTok is by holding down the app's icon. A tiny pop-up menu needs to appear with the alternative to 'uninstall' or 'remove application'. Select it to do away with the app from your phone.
TikTok App Problems
1. Close and also restart TikTok
If the application isn't responding to your taps, or the screen appears icy, it might be time to simply close it down. See to it you totally shut the app-- do not leave as well as let it run in the background. This essentially restarts the software program, and also when you reopen TikTok the collision will certainly have, fingers went across, repaired itself.
Android:
Open up the recent applications menu on your phone. For some tools, you do this by looking down at the row of 3 switches at the end of the screen. Hitting the leftmost button will certainly bring up all the applications you've been using throughout the day. Either faucet 'close all' to close all of them at once, or swipe via to discover as well as close TikTok.
iPhone:
According to Apple, there are various ways to access your current applications menu depending on the design of your phone. Devices that are iPhone X or later can access the menu by swiping up from the really bottom of the screen and also stopping slightly once you reach the middle of the screen or start to see pictures of your just recently utilized apps. On iPhone 8 or earlier designs, just double-tap the house button to bring up the menu.
Apple does not have a 'close all' switch, so you'll have to swipe via your applications to find TikTok. When you have actually found it, tap it, then glide the application as much as entirely shut it down.
2. Examine your wifi connection
Still not working? Time to inspect your wifi link. TikTok will not function without a net connection, so see to it you inspect if you're on-line.
You can quickly examine your web link on Android as well as apple iphone by taking a look at the wifi signal in the top right corner of your screen. If you're attached however have a weak signal, you can still be experiencing connectivity issues. You can discover a more powerful signal by changing the network you're making use of or, if you go to house, you can try to fix your net connection by reactivating the router.
3. Look for TikTok updates and web server standing
Your app could be outdated, which can create crashes or mistake messages. Look for updates on Google Play or the App Store to see if there's any offered on the store or if an auto-update is pending.
It's additionally a great suggestion to see if TikTok's web servers are down. There are different sites that will certainly let you recognize, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other users having trouble with the application. There's likewise a main TikTok Twitter account that should give details on any kind of failures.
4. Clear your cache
Okay, maybe there's something strange happening with the information that's minimized your phone-- maybe corrupted or something. The most effective way to take care of this is erasing that saved data, which can require the app to 'revitalize' itself, in such a way, by taking information from the original software application rather than your phone. Clearing the cache must not erase the application or your account.
Android:
Get to your settings screen either by swiping down and also striking the gear symbol in the top right-hand edge or picking the 'Settings' application on your phone. A list of classifications will certainly show up; scroll down up until you see 'Apps' and touch on it. Now it needs to take you to a lengthy checklist of applications. Go through it till you find the TikTok application, click on 'Storage space,' and then struck the 'Clear cache' button.
apple iphone:
Surprisingly sufficient, removing your cache on the apple iphone depends on the third-party application you're utilizing. The majority of the time, you'll locate the option to clear your cache by going into your apple iphone's settings, locating the application, and selecting 'Reset cache on following launch.'
Another choice that may be better for apple iphone customers is getting rid of the cache with the TikTok application itself. According to the business, you can most likely to your account, tap the settings icon (the 3 dots in a row), and hit 'clear cache.'
5. Uninstall as well as re-install TikTok
Maybe something failed with the current update as well as it ruined your set up. Possibly it's a software program bug. Whatever the cause, none of the remedies listed above have assisted. So currently it's time to go nuclear: Uninstall the app from your phone to entirely clean it out. After that, go back to its shop web page as well as re-install it. With good luck, this ought to repair the trouble because there's really nothing fresher than a full reinstall.
For both Android and apple iphone individuals, the most convenient means to uninstall TikTok is by holding down the app's icon. A tiny pop-up menu needs to appear with the alternative to 'uninstall' or 'remove application'. Select it to do away with the app from your phone.