Facebook Messenger Keeps Crashing Android 2017

Facebook Messenger keeps crashing android 2017: The mistake "However, Carrier has stopped" on your Samsung Galaxy Note 5 means that the application collapsed due to unknown reason. While Facebook comes pre-installed with your phone, its carrier isn't as well as it's considered a third-party given that you have to download and install it from the Play Store to be able to utilize it.

In this message, I will deal with the error "Unfortunately, Carrier has quit" which may have taken place quickly after the Nougat was mounted. Facebook, while pre-installed, ought to be updated by hand unlike apps mandated by Google to be existing in all Android devices as well as Samsung pre-installed applications and also services. The Carrier has likewise be updated manually in the instance there are available updates.

Taking into consideration that the phone has just recently been upgraded to Nougat, there's a chance that this issue occurred because the app has to be updated to a version that's entirely suitable with the firmware. A minimum of, this is the initial opportunity we have to dismiss, so read on to recognize the best ways to do it in addition to do other needed treatments that could take care of the problem.

However before we jump right into our troubleshooting, if you have various other issues with your phone, make certain you drop by our troubleshooting web page for we have already dealt with a lot of problems with this gadget. Search for troubles that are comparable with your own and also use the options we suggested. If they do not work for you as well as if you need more support, call us by filling our Android issues survey.

Facebook Messenger Keeps Crashing Android 2017

Facebook Messenger Keeps Crashing Android 2017


Troubleshooting Galaxy Keep in mind 5 with error "Sadly, Messenger has stopped."

We will certainly attempt to fix your phone to recognize explicitly what this trouble is about, what triggered it as well as what needs to be done to obtain rid of the error and repair the problem completely. However, there's no assurance that we could fix your issue on our own depending on the nature of the concern. Some problems are past our control especially if they're triggered by more significant firmware issues but don't let it quit you from fixing. Currently, before us most likely to the actions, right here's one trouble sent out by our visitor that best describes this issue:

Problem: I need your assistance guys as I can no more talk with my friends on facebook because every time I open up the messenger, a mistake message pops up stating that "Unfortunately, Messenger has stopped." Aside from the update, I haven't done anything with my phone, so it's not clear why this mistake takes place, however, I'm hopeful that you guys could drop some light right into this problem. Please assist me, thanks.

Fixing: Let's base this repairing on the message I mentioned in this post and while others that have actually run into the same error may not have actually experienced the same symptoms, the bottom line is that it coincides error and it's more likely the very same problem, so the repairing procedure here may benefit you. That said, below's exactly what I suggest you do:

Step 1: Attempt to see if there's an update readily available for Messenger

Open up Play Store as well as see all your apps to see if there's a readily available upgrade for the application you're having an issue with. If there is, after that it could be the only point, you need to do to repair this problem, and it's as straightforward as that. However, if there's no offered update or if after upgrading it and the problem still happens, after that proceed to the step.

Action 2: Reset the Carrier application

By simply clearing the cache as well as information about the app, you're already resetting it. This, naturally, brings the application to the default setups but remove the information you've collected. When it comes to Messenger, your messages are kept in your account's inbox, and also they will not be erased unless you by hand do so from your account. So, also if you get rid of the cache and data, you still can be able to recover them when you log right into your account. The procedure is safe when it concerns your information. Below's just how you reset Carrier ...
  1. From the Home display, touch the Apps icon.
  2. Find and touch Settings.
  3. Under the 'APPLICATIONS' section, search for and also contact Application supervisor.
  4. Swipe to the left or to the right to present the proper display, however, to give all requests, pick the 'ALL' screen.
  5. Find as well as tap Messenger.
  6. Touch Clear cache to remove its cached documents.
  7. Contact Clear information then OK to erase downloaded and install messages, login info, settings, etc.
Then, attempt to open up Carrier to see if the mistake still appears and if so, the following action might aid.

Step 3: Uninstall Carrier and download it once more from the Play Store

Being a third-party app, you could simply uninstall it as well as download it again simply to see if the issue obtains dealt with. There are times when some documents used by the application get corrupted and also clearing its cache and information could not function. So to get rid of the corrupt data, you simply have to uninstall the app and also download it once more to have a fresher setup.
  1. From the Residence screen, touch the Applications symbol.
  2. Find and also tap Setups.
  3. Under the 'APPLICATIONS' section, find as well as touch Application supervisor.
  4. Swipe to the left or to the right to present the appropriate screen yet to display all apps, select the 'ALL' screen.
  5. Locate as well as tap the app that has problems.
  6. Touch Uninstall, then OK.
To mount the app once more, open Play Store and search for it after that download and install as well as install it.
  1. From the House screen, touch the Applications icon.
  2. Find as well as hit the Play Store app.
  3. When inside the Play Shop, you could look an app by classification, or if you understand the name of the application, in this instance the Messenger, just type it in the search area.
  4. As soon as you found the desired application, tap on it.
  5. Now touch the Install switch, and afterward, Accept.
  6. The installment will indeed be automated and also you will certainly be notified once finished, then you could make use of the app.
If the error still appears then, after that it's time to isolate the issue.
Great post to read:

Tip 4: Reboot your Note 5 in secure setting

It is imperative we understand just what's causing the Carrier app to crash or stop working. There were instances we've encountered before wherein third-party e-mail applications triggered the default email client to stop working and also this is because of conflicts in the system and the applications themselves. To do this, we have to reboot your gadget in a secure setting as well as this is exactly how you do it ...
  1. Switch off the phone completely.
  2. Press as well as hold the Power trick.
  3. As soon as 'Samsung Galaxy Note5' programs, release the Power key as well as right away press as well as hold the Volume Down switch.
  4. The phone will restart however keep the Vol Down button pushed.
  5. Once the phone has ended up rebooting, 'Safe setting' will certainly be display screen in the lower-left corner of the screen.
  6. You might now release the Volume Down switch.
If the mistake won't appear while the phone is in the same setting after that a third-party application causes the issue. Discover that app and also uninstall it ideally. Nevertheless, if the error still shows up also in this setting, then do the following step.

Step 5: Erase the system cache

Some system cache might have been damaged due to the upgrade that's why it's important we replaced them. To do this, you only need to erase all your caches so that the new firmware could develop brand-new ones to replace them.
  1. Turn off your Samsung Galaxy Note 5 entirely.
  2. Press as well as hold the Volume Up and also the Home buttons initially, and after that press as well as hold the Power trick.
  3. Maintain the three buttons pushed and when 'Samsung Galaxy Note5' programs, release the Power key, however, proceed holding the various other two.
  4. When the Android logo design shows, launch both the Volume Up and Residence switches.
  5. The notice 'Installing system upgrade' will reveal on the screen for 30 to 60 seconds before the Android system healing display is shown with its options.
  6. Use the Quantity Down key to highlight the alternative 'wipe cache dividing' and press the Power key to pick it.
  7. When the process is complete, use the Quantity Down secret to highlight the alternative 'Reboot system now' and also struck the Power trick to restart the phone.
  8. The reboot may take a little bit longer to finish however don't fret and await the tool to become energetic.

Action 6: Do master reset to bring your phone back to initial setups

If the error still appears after wiping the cache dividers, you have no other choice yet to reset your phone. Nevertheless, all your data, as well as information, will be deleted so make certain you make a backup before complying with the actions below.

The mistake message "Sadly, Messenger has stopped" is just a small trouble and also could easily be repaired by this procedure yet it regularly comes to completion because of the pain it entails. At this point, you have no other options that's why I recommend you do it:
  1. Shut off your Samsung Galaxy Note 5 entirely.
  2. Press as well as hold the Volume Up and also the Home switches first, then press and also hold the Power secret.
  3. Maintain the three buttons pushed when 'Samsung Galaxy Note5' shows, launch the Power trick but proceed to hold the other two.
  4. Once the Android logo design shows, release both the Quantity Up as well as House switches.
  5. The notification 'Installing system update' will show on display for 30 to 60 seconds before the Android system recuperation display is shown with its choices.
  6. Utilize the Quantity Down secret to highlight the option 'Yes - erase all user data' as well as press the Power trick to choose it.
  7. When the process is complete, use the Quantity Down secret to highlight the alternative 'Reboot system now' and also struck the Power key to reactivate the phone.
  8. The reboot could take a bit longer to finish yet don't stress and also wait for the device to become active.
Conversely, you can only reset the phone via the Setup menu:
  1. From the Home display, touch the Applications symbol.
  2. Locate and tap the Setup icon.
  3. Under the 'Personal' area, find as well as touch Backup and also reset.
  4. Faucet Manufacturing facility data reset.
  5. Touch Reset tool to wage the reset.
  6. Depending upon the security lock you made use of, enter the PIN or password.
  7. Faucet Continue.
  8. Touch Delete all to confirm your activity.