Tiktok is Crashing: How to Fix and Troubleshoot the App
By
Arif Rahman
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Jun 20, 2020
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TikTok Crashing
TikTok is Crashing - TikTok crashes are the most awful. You're resting there, attempting to learn a new dance action or watch short video clips of complete strangers lip-synching to Cardi B, when all of a sudden: boom. The display freezes and/or the app crashes completely, leaving you without a vital kind of society and also disturbance from fact. However don't fret, when that happens there are a variety of points you can attempt to get TikTok up and running once again, and also we've rounded up a few of the most usual solutions listed below.
If the app isn't reacting to your taps, or the display appears frozen, it might be time to simply close it down. Ensure you fully close the application-- do not leave and let it run in the background. This essentially reboots the software program, as well as when you reopen TikTok the crash will have, fingers crossed, fixed itself.
Android:
Open the recent applications menu on your phone. For some tools, you do this by overlooking at the row of 3 buttons at the bottom of the display. Hitting the leftmost button will certainly bring up all the applications you've been making use of throughout the day. Either faucet 'close all' to close all of them at once, or swipe through to locate and shut TikTok.
apple iphone:
According to Apple, there are different ways to access your recent applications menu relying on the design of your phone. Instruments that are apple iphone X or later can access the menu by swiping up from the extremely lower of the display and stopping a little once you reach the middle of the screen or start to see photos of your just recently used apps. On iPhone 8 or earlier designs, simply double-tap the home button to raise the menu.
Apple does not have a 'close all' button, so you'll have to swipe via your applications to locate TikTok. When you've discovered it, tap it, then move the application up to entirely shut it down.
Still not functioning? Time to examine your wifi connection. TikTok will not work without a net connection, so make certain you inspect if you're online.
You can conveniently inspect your web link on Android and apple iphone by looking at the wifi signal in the upper right corner of your display. If you're connected but have a weak signal, you might still be experiencing connection issues. You can locate a more powerful signal by changing the network you're utilizing or, if you go to home, you can attempt to fix your internet link by rebooting the router.
Your app could be out of date, which can create crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of available on the shop or if an auto-update is pending.
It's additionally an excellent concept to see if TikTok's servers are down. There are various web sites that will let you understand, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other customers having problem with the app. There's additionally an official TikTok Twitter account that need to offer info on any kind of blackouts.
Okay, maybe there's something odd going on with the information that's reduced your phone-- it could be damaged or something. The best method to take care of this is erasing that stored information, which can force the app to 'freshen' itself, in such a way, by taking information from the original software instead of your phone. Clearing up the cache ought to not delete the app or your account.
Android:
Reach your setups evaluate either by swiping down as well as striking the equipment icon in the upper right-hand edge or selecting the 'Settings' application on your phone. A checklist of classifications will show up; scroll down up until you see 'Apps' and also tap on it. Now it must take you to a long listing of applications. Go through it up until you find the TikTok app, click 'Storage,' and then struck the 'Clear cache' button.
apple iphone:
Interestingly sufficient, clearing your cache on the iPhone relies on the third-party app you're making use of. Most of the moment, you'll discover the alternative to clear your cache by entering into your apple iphone's settings, finding the application, and also picking 'Reset cache on next launch.'
One more choice that may be better for iPhone users is clearing the cache via the TikTok app itself. According to the company, you can go to your profile, tap the setups symbol (the three dots in a row), and also struck 'clear cache.'
Maybe something went wrong with the most recent update and it messed up your mount. Maybe it's a software insect. Whatever the cause, none of the services noted above have actually helped. So now it's time to go nuclear: Uninstall the app from your phone to totally clean it out. After that, return to its store page and also re-install it. With good luck, this should deal with the problem because there's actually absolutely nothing fresher than a full reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding down the app's icon. A small pop-up menu should appear with the option to 'uninstall' or 'remove app'. Select it to do away with the app from your phone.
TikTok is Crashing
1. Close and also reboot TikTok
If the app isn't reacting to your taps, or the display appears frozen, it might be time to simply close it down. Ensure you fully close the application-- do not leave and let it run in the background. This essentially reboots the software program, as well as when you reopen TikTok the crash will have, fingers crossed, fixed itself.
Android:
Open the recent applications menu on your phone. For some tools, you do this by overlooking at the row of 3 buttons at the bottom of the display. Hitting the leftmost button will certainly bring up all the applications you've been making use of throughout the day. Either faucet 'close all' to close all of them at once, or swipe through to locate and shut TikTok.
apple iphone:
According to Apple, there are different ways to access your recent applications menu relying on the design of your phone. Instruments that are apple iphone X or later can access the menu by swiping up from the extremely lower of the display and stopping a little once you reach the middle of the screen or start to see photos of your just recently used apps. On iPhone 8 or earlier designs, simply double-tap the home button to raise the menu.
Apple does not have a 'close all' button, so you'll have to swipe via your applications to locate TikTok. When you've discovered it, tap it, then move the application up to entirely shut it down.
2. Examine your wifi connection
Still not functioning? Time to examine your wifi connection. TikTok will not work without a net connection, so make certain you inspect if you're online.
You can conveniently inspect your web link on Android and apple iphone by looking at the wifi signal in the upper right corner of your display. If you're connected but have a weak signal, you might still be experiencing connection issues. You can locate a more powerful signal by changing the network you're utilizing or, if you go to home, you can attempt to fix your internet link by rebooting the router.
3. Check for TikTok updates as well as web server status
Your app could be out of date, which can create crashes or error messages. Check for updates on Google Play or the App Store to see if there's any kind of available on the shop or if an auto-update is pending.
It's additionally an excellent concept to see if TikTok's servers are down. There are various web sites that will let you understand, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other customers having problem with the app. There's additionally an official TikTok Twitter account that need to offer info on any kind of blackouts.
4. Clear your cache
Okay, maybe there's something odd going on with the information that's reduced your phone-- it could be damaged or something. The best method to take care of this is erasing that stored information, which can force the app to 'freshen' itself, in such a way, by taking information from the original software instead of your phone. Clearing up the cache ought to not delete the app or your account.
Android:
Reach your setups evaluate either by swiping down as well as striking the equipment icon in the upper right-hand edge or selecting the 'Settings' application on your phone. A checklist of classifications will show up; scroll down up until you see 'Apps' and also tap on it. Now it must take you to a long listing of applications. Go through it up until you find the TikTok app, click 'Storage,' and then struck the 'Clear cache' button.
apple iphone:
Interestingly sufficient, clearing your cache on the iPhone relies on the third-party app you're making use of. Most of the moment, you'll discover the alternative to clear your cache by entering into your apple iphone's settings, finding the application, and also picking 'Reset cache on next launch.'
One more choice that may be better for iPhone users is clearing the cache via the TikTok app itself. According to the company, you can go to your profile, tap the setups symbol (the three dots in a row), and also struck 'clear cache.'
5. Uninstall and re-install TikTok
Maybe something went wrong with the most recent update and it messed up your mount. Maybe it's a software insect. Whatever the cause, none of the services noted above have actually helped. So now it's time to go nuclear: Uninstall the app from your phone to totally clean it out. After that, return to its store page and also re-install it. With good luck, this should deal with the problem because there's actually absolutely nothing fresher than a full reinstall.
For both Android and also apple iphone individuals, the easiest way to uninstall TikTok is by holding down the app's icon. A small pop-up menu should appear with the option to 'uninstall' or 'remove app'. Select it to do away with the app from your phone.