Is Tiktok Not Working: How to Fix and Troubleshoot the App

Is TikTok Not Working - TikTok crashes are the worst. You're resting there, attempting to find out a brand-new dance action or watch short video clips of complete strangers lip-synching to Cardi B, when suddenly: boom. The display ices up and/or the app crashes completely, leaving you without an important form of society and interruption from truth. Yet don't stress, when that happens there are a variety of points you can try to obtain TikTok up and running once again, and we've assembled a few of the most typical solutions below.

Is TikTok Not Working

TikTok Crashing

1. Close and reboot TikTok

If the application isn't reacting to your faucets, or the display appears icy, it could be time to simply close it down. See to it you totally shut the app-- don't leave and also allow it run in the background. This essentially reboots the software, and also when you resume TikTok the accident will have, fingers crossed, repaired itself.


Open up the recent applications menu on your phone. For some gadgets, you do this by looking down at the row of three buttons at the bottom of the display. Striking the leftmost switch will raise all the applications you have actually been making use of throughout the day. Either tap 'close all' to shut every one of them at once, or swipe through to discover and shut TikTok.

apple iphone:

According to Apple, there are different means to access your current applications menu depending on the design of your phone. Tools that are apple iphone X or later can access the menu by swiping up from the very bottom of the display and also stopping a little once you reach the center of the screen or begin to see images of your recently used applications. On apple iphone 8 or earlier designs, merely double-tap the home button to raise the menu.

Apple does not have a 'close all' button, so you'll need to swipe through your apps to find TikTok. Once you have actually discovered it, touch it, after that glide the app up to totally shut it down.

2. Examine your wifi connection

Still not working? Time to inspect your wifi link. TikTok won't function without a net link, so see to it you examine if you're on the internet.

You can easily check your web link on Android and also iPhone by taking a look at the wifi signal in the upper right edge of your display. If you're connected however have a weak signal, you might still be experiencing connectivity troubles. You can find a more powerful signal by switching the network you're using or, if you're at house, you can attempt to fix your web link by rebooting the router.

3. Check for TikTok updates as well as server status

Your app could be out of date, which can cause crashes or error messages. Check for updates on Google Play or the App Store to see if there's any type of available on the shop or if an auto-update is pending.

It's also a great concept to see if TikTok's web servers are down. There are different internet sites that will certainly allow you know, such as Downdetector, or you can inspect the #tiktokdown hashtag on Twitter to commiserate with various other users having difficulty with the app. There's also a main TikTok Twitter account that must give details on any interruptions.

4. Clear your cache

Okay, possibly there's something odd happening with the information that's reduced your phone-- it could be corrupted or something. The very best method to take care of this is deleting that kept data, which can compel the application to 'revitalize' itself, in a manner, by taking data from the original software program instead of your phone. Clearing the cache should not erase the app or your account.


Reach your settings evaluate either by swiping down and striking the equipment symbol in the upper right-hand edge or selecting the 'Setups' application on your phone. A listing of classifications will show up; scroll down until you see 'Applications' and tap on it. Currently it must take you to a long checklist of applications. Undergo it till you find the TikTok application, click 'Storage,' and then struck the 'Clear cache' button.


Surprisingly sufficient, clearing your cache on the apple iphone relies on the third-party application you're using. A lot of the time, you'll discover the choice to remove your cache by going into your apple iphone's settings, finding the application, as well as choosing 'Reset cache on next launch.'

One more option that may be better for apple iphone individuals is removing the cache through the TikTok app itself. According to the firm, you can go to your account, tap the setups icon (the three dots in a row), as well as hit 'clear cache.'

5. Uninstall as well as reinstall TikTok

Perhaps something failed with the most up to date upgrade and also it messed up your mount. Perhaps it's a software program bug. Whatever the cause, none of the services detailed above have actually assisted. So now it's time to go nuclear: Uninstall the application from your phone to entirely wipe it out. Then, return to its shop web page and also re-install it. With good luck, this need to repair the problem given that there's actually absolutely nothing fresher than a complete reinstall.

For both Android and apple iphone users, the most convenient way to uninstall TikTok is by holding back the application's symbol. A small pop-up menu must appear with the option to 'uninstall' or 'remove application'. Select it to remove the application from your phone.