How to Contact Facebook Support
By
MUFY UJASH
—
Aug 14, 2018
—
Contact Facebook Office
How To Contact Facebook Support: This my blog site teaches you the basics of browsing Facebook's Help Center to repair typical account problems.
How To Contact Facebook Support
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't already logged right into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and password.
2. Review the choices toolbar. This is at the top of the screen, directly under the search bar-- you'll should drag your computer mouse arrow over each alternative to view its subsections. Your choices consist of the following:
- Utilizing Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account development.
- Managing Your Account - Covers things such as your login and also your profile settings.
- Privacy and Safety and security - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Policies and Reporting - Covers basic reporting (abuse, spam, and so on) in addition to taking care of a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover typical problems and also complaints.
3. Select a pertinent section. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Testimonial added options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of actions that clarify the best ways to fix your circumstance.
- For example, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, then following the on-screen directions.
5. Utilize the search bar to accelerate your procedure. To do this, merely click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also key in a few words related to your issue. You must see a number of tips turn up in a drop-down menu listed below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written articles-- if you're seeking a solution to a certain problem not covered in the Help Center, skip ahead to the Area page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with ads, your concerns are usually attended to in this area.
- To look into marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot discover your existing problem listed throughout the Help Center, your best bet is to search for it in the community forums right here.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., impaired accounts) from here.
Method 2: Sending an Issue through the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced right side of the page beside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions type. Below, you'll have to click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start filling out the kind once more.
6. Click Proceed. If you wish to change the language of the list below types, you have to initially click the "Select Language" bar in the top left corner of the screen and then click your preferred language.
7. Submit the complaint type. This will differ from person to person based on one's personal info and the nature of one's complaint, however make certain to be as complete as feasible when completing this kind. You ought to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates on West Coast time, so expect your e-mail to get here accordingly within three to five organisation days.
Approach 3: Sending a Charm for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently handicapped), you will not be able to submit a charm.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can likewise use a phone number here.
4. Enter your full name. Make certain the name detailed here straight matches the name on your account.
5. Click Choose Files. You'll also have to submit an image of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you don't have a picture of your ID readily available, take one now and send it to yourself by means of email so you could download it to your desktop computer.
6. Click a file location. As an example, you might click Desktop right here.
7. Click your ID image. This will upload it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the space in which you could justify the reactivation of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for testimonial. Please note that you might not receive a reaction for several days.
- If you do not get an action within a week, try resubmitting your form.
Method 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the leading right edge of your display.
3. Enter your name, e-mail address, or phone number. Make sure you can access whichever platform you decide to choose.
4. Struck Enter.
5. Click Continue.
6. Examine your selected tool of communication for a code. For instance, if you listed your telephone number, you should obtain a message with a code.
- If you pick e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can also decide to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).
How To Contact Facebook Support
Approach 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you typically aren't already logged right into Facebook, you'll require click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and password.
2. Review the choices toolbar. This is at the top of the screen, directly under the search bar-- you'll should drag your computer mouse arrow over each alternative to view its subsections. Your choices consist of the following:
- Utilizing Facebook - This section of the Help Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account development.
- Managing Your Account - Covers things such as your login and also your profile settings.
- Privacy and Safety and security - Addresses account safety and security, unfriending people, and hacked/fake accounts.
- Policies and Reporting - Covers basic reporting (abuse, spam, and so on) in addition to taking care of a deceases individual's Facebook account and also reporting hacked or phony accounts.
- You can additionally look into the "Questions You May Have" and also "Popular Topics" sections on this page, given that they cover typical problems and also complaints.
3. Select a pertinent section. For instance, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Testimonial added options. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of actions that clarify the best ways to fix your circumstance.
- For example, Facebook recommends handling an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, then following the on-screen directions.
5. Utilize the search bar to accelerate your procedure. To do this, merely click on the search bar at the top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and also key in a few words related to your issue. You must see a number of tips turn up in a drop-down menu listed below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar here only links to Facebook's pre-written articles-- if you're seeking a solution to a certain problem not covered in the Help Center, skip ahead to the Area page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with ads, your concerns are usually attended to in this area.
- To look into marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot discover your existing problem listed throughout the Help Center, your best bet is to search for it in the community forums right here.
- You'll see a search bar on top of this page-- you could seek out subjects (e.g., impaired accounts) from here.
Method 2: Sending an Issue through the Better Business Bureau
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced right side of the page beside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions type. Below, you'll have to click the "Yes" or "No" checkbox for every of the following concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start filling out the kind once more.
6. Click Proceed. If you wish to change the language of the list below types, you have to initially click the "Select Language" bar in the top left corner of the screen and then click your preferred language.
7. Submit the complaint type. This will differ from person to person based on one's personal info and the nature of one's complaint, however make certain to be as complete as feasible when completing this kind. You ought to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates on West Coast time, so expect your e-mail to get here accordingly within three to five organisation days.
Approach 3: Sending a Charm for an Impaired Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently handicapped), you will not be able to submit a charm.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You can likewise use a phone number here.
4. Enter your full name. Make certain the name detailed here straight matches the name on your account.
5. Click Choose Files. You'll also have to submit an image of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you don't have a picture of your ID readily available, take one now and send it to yourself by means of email so you could download it to your desktop computer.
6. Click a file location. As an example, you might click Desktop right here.
7. Click your ID image. This will upload it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the space in which you could justify the reactivation of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for testimonial. Please note that you might not receive a reaction for several days.
- If you do not get an action within a week, try resubmitting your form.
Method 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the leading right edge of your display.
3. Enter your name, e-mail address, or phone number. Make sure you can access whichever platform you decide to choose.
4. Struck Enter.
5. Click Continue.
6. Examine your selected tool of communication for a code. For instance, if you listed your telephone number, you should obtain a message with a code.
- If you pick e-mail, examine your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You can also decide to log out of your account on all gadgets if you think your account has been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has actually effectively been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).